At BeingScent, customer satisfaction is our highest priority. We carefully inspect every product before delivery to ensure premium quality and authenticity.
- Returns are accepted only for damaged, defective, or incorrect products.
- Any issue must be reported within 48 hours of delivery with supporting photos or videos.
- Products must remain unused, sealed, and in their original packaging.
- Refunds are processed only after inspection and approval of the returned item.
- Approved refunds are credited within 5–7 business days to the original payment method.
- Shipping charges are non-refundable unless the error occurred from our side.
For any assistance regarding your order, feel free to contact our customer support team.