At BeingScent, customer satisfaction is our top priority. We ensure every product is carefully inspected before delivery. Please review our return and refund policy below.
- Returns are accepted only for damaged, defective, or incorrect items received.
- Any issue must be reported within 48 hours of delivery with proper proof/photos.
- Products must remain unused, sealed, and in their original packaging.
- Once the returned product is inspected and approved, the refund process will begin.
- Approved refunds are credited within 5–7 business days to the original payment method.
- Shipping charges are non-refundable unless the error occurred from our side.
For any assistance or support regarding your order, feel free to contact our customer support team.